Frequently Asked Questions
Which PPC product should I purchase?
Please visit the product pages to understand the different product specifications and Applications. You may contact us for more details.
What forms of payment are accepted on the online store?
For payment, you will be redirected to the Paynow site, PPC’s payment partner, and you will be requested to use MasterCard or Visa.
How long is process from placing and to delivery?
- If you place as order as a collect, you will be notified that your order is ready for collection.
- For delivery model, the product will be delivered between 24 and 48 hours of placing an order.
How do I track my order?
You will be notified of the various stages of your order until it is delivered, however you may call our sales department at any stage to check the status of your order.
What is the minimum purchase quantity I can purchase on this platform?
- The minimum quantity for purchasing is 40 bags, and you will be able to collect from the PPC factories in Harare and Bulawayo.
- However, PPC will deliver from 200 bags if your shipping address is within Bulawayo, Harare or Chitungwiza.
- PPC will deliver to any part of Zimbabwe for 600 bags and above.